Shipping & Returns

Shipping

UK orders: All orders placed online before 12pm are shipped the same day, orders placed after 12pm are shipped the next day to be delivered within 1-2 working days. Free standard shipping.

International orders:  All orders placed online before 12pm are shipped the same day, orders placed after 12pm are shipped the next day to be delivered within 3-5 working days. 

Returns

Delivered items may only be used for checking. If you make use of your right to cancel the purchase agreement, Begna will refund the paid amount for the items, provided that the items are returned in an unworn, unused, and undamaged condition together with “original Begna packaging. 

Please send it back to the Begna within 14 days of letting us know that you want to cancel your order and return the product.

If you don't want the purchaser of your gift to know that you wish to return their gift, just get in touch with us. We’ll need the email address assigned to the order or the order number for your gift so we can locate the order.

We can then arrange for an exchange or a gift voucher to be sent to you so you can purchase anything else you like.

We would ask that you package the item up and send it back to Begna within 14 days of letting us know that you want to return the product. We recommend you use a signed-for delivery service with proof of postage, please note that you’ll have to bear the cost of returning the product.